RecoveryBuddy AI Data Deletion Policy

Effective Date: August 1, 2026

Last Updated: August 1, 2026

Platform Owner

Digjy LLC

19580 West Indian School Rd Ste 105 #973

Buckeye, Arizona 85396

United States

Website: https://recoverybuddy.net

Email: [email protected]

Data Deletion Policy

RecoveryBuddy AI (“RecoveryBuddy AI,” “we,” “our,” or “us”), owned and operated by Digjy LLC, is committed to protecting user privacy and providing transparent information regarding how personal information, user content, recovery information, and other Platform data are deleted.

This Data Deletion Policy explains when information may be deleted, how deletion requests are handled, circumstances in which information may be retained, and how RecoveryBuddy AI securely disposes of information.

This Policy should be read together with our Privacy Policy, Data Retention Policy, Terms of Service, HIPAA Notice, PHI Policy, Security Policy, and other applicable legal documents.

Purpose

The purpose of this Policy is to:

Explain how users may request deletion of information.
Describe RecoveryBuddy AI’s deletion practices.
Explain legal and operational exceptions to deletion.
Protect user privacy.
Promote transparency regarding information lifecycle management.

Scope

This Policy applies to information processed through:

RecoveryBuddy AI website.
Mobile applications.
WordPress plugin.
Artificial intelligence services.
Recovery journals.
Recovery plans.
Messaging.
Recovery meetings.
Provider portals.
Organization dashboards.
Administrative systems.
Customer support.
APIs.
Cloud infrastructure supporting the Platform.

Information Eligible for Deletion

Depending on applicable law, contractual obligations, and platform functionality, users may request deletion of information including:

Account information.
Profile information.
Recovery journals.
Recovery plans.
Uploaded files.
Uploaded images.
Messages, where supported.
AI conversations.
Meeting participation records.
User-generated content.
Comments.
Community posts.
Wellness tracking information.
Personal preferences.

Availability of deletion may vary depending on the nature of the information and legal requirements.

Information That May Be Retained

Certain information may continue to be retained despite a deletion request where permitted or required by law.

Examples include information retained for:

Compliance with legal obligations.
Tax and accounting requirements.
Fraud prevention.
Security investigations.
Platform integrity.
Litigation holds.
Regulatory requirements.
Enforcement of agreements.
Audit purposes.
Business continuity.
Disaster recovery.
Protection of legal rights.
Resolution of disputes.

Retention is limited to information reasonably necessary for those purposes.

Account Deletion

Users may request deletion of their RecoveryBuddy AI account.

Upon completion of the deletion process, the account may be:

Deactivated.
Permanently deleted.
Scheduled for deletion.
Removed from active systems.

Certain residual information may remain within secure backups or archival systems until those backups expire according to operational schedules.

Account deletion may result in permanent loss of access to:

Recovery journals.
Recovery plans.
Messages.
Uploaded content.
AI conversation history.
Meeting records.
Personal settings.
Other user-generated information.

Deleted accounts generally cannot be restored once permanent deletion has been completed.

Recovery Journals and Recovery Plans

Users may delete recovery journals, recovery plans, wellness entries, goals, and similar content where platform functionality allows.

Deletion of journals or plans may permanently remove associated information from active systems, subject to applicable legal, contractual, and backup retention requirements.

Messages and Communications

Certain messaging data may be deleted by users where supported.

However, messages may continue to exist:

In another user’s account.
Within organizational records.
In legal archives.
Within encrypted backups.
As required by law.

Deleting a message from your account does not necessarily remove copies retained by authorized recipients.

Artificial Intelligence Conversations

Users may be able to delete AI conversation history where supported by platform functionality.

Deletion of AI conversations may remove them from active user interfaces.

Limited records may continue to be retained for:

Security.
Fraud prevention.
Abuse investigations.
Legal compliance.
System integrity.
Operational backups.

Where appropriate and permitted by law, de-identified AI interaction data may continue to be retained for analytics, research, safety, and product improvement.

Healthcare Information

Where RecoveryBuddy AI processes Protected Health Information (“PHI”) under an applicable Business Associate Agreement or other healthcare arrangement, deletion requests may be subject to:

HIPAA.
Healthcare regulations.
Organizational retention policies.
Contractual obligations.
Regulatory requirements.

Healthcare providers and organizations remain responsible for determining applicable legal retention requirements for healthcare records.

Secure Deletion

RecoveryBuddy AI seeks to securely dispose of information using methods appropriate to the type of data and storage environment.

Deletion methods may include:

Secure electronic deletion.
Cryptographic erasure where appropriate.
Database record removal.
Secure destruction of storage media.
De-identification.
Aggregation.
Controlled archival expiration.

Deletion processes may vary depending on operational and technical requirements.

Backup Systems

RecoveryBuddy AI maintains encrypted backup systems to support disaster recovery and business continuity.

Deleted information may remain within backup media for a limited period before secure expiration or deletion occurs according to established operational schedules.

Backups are not ordinarily restored solely to recover deleted user information.

Third-Party Service Providers

RecoveryBuddy AI may use third-party service providers to process information.

Where applicable, those providers are expected to securely delete or retain information according to:

Contractual obligations.
Applicable law.
Operational requirements.
Security standards.

RecoveryBuddy AI does not control independent retention practices of third parties beyond applicable contractual obligations.

Verification of Deletion Requests

To protect user privacy and account security, RecoveryBuddy AI may require reasonable identity verification before processing deletion requests.

Requests may be denied where identity cannot reasonably be verified.

Fraud Prevention

Deletion requests may be delayed, restricted, or denied where reasonably necessary to:

Prevent fraud.
Investigate abuse.
Protect Platform security.
Preserve evidence.
Enforce legal rights.
Comply with legal obligations.

Legal Holds

Information subject to:

Court orders.
Litigation.
Government investigations.
Regulatory reviews.
Preservation obligations.

may continue to be retained until the applicable legal matter has concluded.

User Responsibilities

Users are responsible for:

Downloading information before requesting deletion where desired.
Understanding that deleted information generally cannot be recovered.
Verifying that requested deletions reflect their intentions.
Managing information they voluntarily share with other users.

RecoveryBuddy AI cannot delete copies of information retained independently by other users or organizations in accordance with applicable law.

International Requests

Deletion requests submitted by users located outside the United States may be processed in accordance with applicable privacy laws governing the user’s jurisdiction, including rights available under the GDPR, CCPA, CPRA, and other applicable legislation.

Policy Updates

RecoveryBuddy AI may update this Data Deletion Policy from time to time to reflect:

Changes in applicable laws.
Regulatory guidance.
Platform enhancements.
Security improvements.
Operational changes.
Industry best practices.

Updated versions will be posted on the RecoveryBuddy AI website with a revised Last Updated date.

Contact Information

Questions regarding this Data Deletion Policy or requests to delete personal information may be directed to: